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I received a visa TD Bank gift card and I tried purchasing certain things on eBay. I tried to register it but when I did so, it said it was already registered. I went to change the password but I needed the current one, which I believe was set up by the person who gave me the gift card. If my card is already registered/activated, why can't I buy online? I have a good amount of money on it, but both eBay & Amazon are saying that I can't use the card for payment. Please help!
August 15, 2015 01:32:36 PM
In reply to Kayla, Florida
Hey Kayla, thanks for making a stop at TD Helps.
We are sorry to hear about your difficulties and ask that you connect with our Specialists directly for assistance. You may reach out to our Gift Card Specialist at 888-294-2249, available 24/7. Once connected, our Specialist would be happy to help review your concerns and help get you back up and running.
We hope this helps and please let us know if you have any other questions. Have a good one.
Justin B, Mount Laurel
August 15, 2015 01:33:12 PM