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I recieved a visa TD Bank gift card and I tried purchasing certain things on eBay. When I wanted to confirm my purchase, it said that the bank that issued the card is denying the purchase (something along those lines) is there anything I can do or does the card simply not work for online purchases?
May 19, 2014 11:40:28 AM
6 people recommended this |
In reply to Olivia, Linden
Thanks for joining us at TD Helps today, Olivia.
Making purchases with your TD Gift Card is similar to your debit card and can be used anywhere VISA is accepted.
In order to use your gift card online or over the phone, you must first register the card. You can do so by visiting http://bit.ly/1dmtzim and following the steps provided. Once complete, you can make online and phone purchases as well as check your balance.
If you have any other questions about your Gift Card you can visit http://bit.ly/1cIdAj6 or call Customer Service 24/7 by dialing 1-888-294-2249.
Hope this information helps and be sure to let us know if you have any further questions. Have a great day!
Megan K, Mount Laurel
May 19, 2014 11:41:32 AM
In reply to Megan, Mount Laurel
Hi, in regards to the gift card, I have received one in Malaysia, and is it usable in malaysia, and is the Live Customer Service line available to be called from Malaysia?
October 16, 2015 11:01:13 AM
In reply to Chan, Malaysia
Welcome to the conversation, Chan!
We're pleased to say that your TD gift card can be used everywhere Visa or NYCE are accepted worldwide - in stores, online or over the phone!
We do recommend registering the card prior to making purchases online or over the phone. Please click here: http://bit.ly/1dmtzim in order to start that process.
If you need to reach a gift card Specialist while you're in Malaysia we invite you to contact our Banking Specialists first by dialing 1-856-751-9000 or by calling collect, with operator assistance, by asking the operator to dial 1-215-569-0518. This call will have to be completed with a land line telephone. Once you're able to speak with a Specialist we can connect your call over to our gift card department for further assistance.
We hope this helps, Chan and have a wonderful day.
Colleen B, Mount Laurel
October 16, 2015 11:01:46 AM