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The user name that comes up when I want to sign into my account contains two more characters than the name I registered for the account. This means that every time I sign in I must reenter my user name. This is wrong! How can this situation be corrected?
Marshall, Cherry Hill
March 9, 2016 08:59:06 AM
2 people recommended this |
In reply to Marshall, Cherry Hill
Welcome to TD Helps, Marshall.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To best assist you, we ask you to contact us 24/7 at 1-888-751-9000. After one of our Specialists has verified you with the proper identification information, they’ll be able to assist you with your User Name. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2. Also you can visit your local TD Bank Store with your valid photo ID, during the lobby hours, where a Representative will be happy to help you. Please check here http://bit.ly/TDStores for Store locations and hours near you.
Thanks for stopping by and take care, Marshall.
Alara B, Mount Laurel
March 9, 2016 08:59:27 AM