Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I filled in the all the fields with the required information and it won't let me sign up. It said my checking account number was invalid. Then I put in the only other account number, (the one for my savings account that has been closed for 6 months) and it just kept erasing my username & password. I quadruple checked the account number on my statement it says it is invalid. So unless you changed my checking account number when I closed my savings account then something is wrong.
June 7, 2016 06:59:27 AM
In reply to Joseph, Orlando
We understand your concern, Joseph, and we'd be glad to discuss.
We encourage you to reach out to us directly in regards to your online account so we can review your account together. You are able to reach out to our Banking Specialists 24/7 by dialing 888-751-9000. Once speaking with a Specialist, they will be glad to help you enroll in Online Banking.
If you prefer to speak with a Representative in person, feel free to visit us during lobby hours at any TD Store. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and because of this we do not have access to your account/personal information.
We hope to hear from you soon, Joseph. Have a good morning.
Megan K, Mount Laurel
June 7, 2016 06:59:39 AM