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I received a TD bank (Visa) gift card for Christmas . It has a balance of $25 im trying to purchase something for myself and the website keeps saying "We were unable to process your payment. Use a different payment method or try again later" when I click for more info , it says my transaction can't be completed . I already registered AND activated my card . What do I do ?
January 28, 2015 10:55:13 PM
5 people recommended this |
In reply to Alyssa, Chester
Thanks for joining us at TD Helps today, Alyssa.
Making purchases with your TD Gift Card is similar to your Debit Card and can be used anywhere VISA is accepted.
In order to use your Gift Card online or over the phone, you must first register the card. You can do so by visiting http://bit.ly/1dmtzim and following the steps provided. Once complete, you can make online and phone purchases as well as check your balance.
If you have any other questions about your Gift Card you can visit http://bit.ly/1cIdAj6 or call Customer Service 24/7 by dialing 1-888-294-2249.
Hope this information helps and be sure to let us know if you have any further questions. Have a great day!
Cameron P, Mount Laurel
January 28, 2015 10:55:51 PM