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We need to have a record on the statement as to who the paid checks are made out to.
Not everyone is using mobile devices and other major banks provide this information on their statements.
John, Mount Kisco, NY
February 24, 2017 09:25:31 AM
In reply to John, Mount Kisco, NY
Thanks for your question, John. We'd be glad to discuss.
Please know that if you receive physical statements in the mail, you are able to contact us directly to request check images be included. Keep in mind that there may be a fee associated with this service. To take a look at our Fee Schedule, please visit here: https://go.td.com/2kFZ5mK.
To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Once check images are included in your physical statements, this information will also be available online.
We hope this helps, John. Have a good day.
Megan K, Mount Laurel
February 24, 2017 09:25:40 AM