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November 12, 2014 02:56:28 PM
In reply to Bianca, Philadelphia
Good afternoon, Bianca and thanks for checking in with us on TD Helps! We`re sorry about any online troubles and would be glad to help you out today.
If you`re trying to access your TD Bank Online account, please note that you`ll have 3 login attempts before your account will become locked. For your security, the account will remain locked; it will not reset after a period of time.
If you`ve tried logging in three times with no luck, don`t worry! Feel free to contact one of our Banking Specialists 24/7 at 888-751-9000. They'll be able to unlock your account and assist you in no time. You can also stop in at your local TD Bank Store, where a Customer Service Representative will also be able to help. Please visit here: http://bit.ly/TDStores for Store locations and hours near you.
We hope this is helpful, Bianca. Thanks again for visiting! Enjoy the rest of your day.
Kristen P, Mount Laurel
November 12, 2014 03:23:46 PM