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My checking account was recently overdrawn. I received a letter August 06, 2015 stating that the account "is at risk of being closed within 20 days" and to make a deposit immediately- sufficient to clear the overdrawn balance. I made a deposit August 25, 2015 and again August 26, 2015 enough to clear the overdraft and end with a positive balance. The deposits were also made during business hours. When visiting my local TD bank again a few days later I learned that the account was closed and the positive balance was transfered into my savings account. It has caused me lots of inconvenience, what can I do to get it back?
September 9, 2015 01:25:07 PM
1 person recommended this |
In reply to Marlyn, Camden
Thanks for writing in today, Marlyn.
Kindly understand, as we we'd like to assist you directly; we do not have access to your personal information since this is considered an unsecured forum. So we may review this with you further, please contact us at 888-751-9000. They are available 24/7 for your convenience. If your account is unable to be located or you believe that there was a balance owed you can contact our Recovery Department directly at 800-354-9769. You also have the option of stopping by a local TD Bank Store to have a Customer Service Representative look up your account profile to see if there is a balance owed.
Once all obligations are met with your previous account you can then use your account or open a brand new account if your other account was closed. To open an account first, you’ll need to figure out what account will fit you best. Check out http://bit.ly/Wczmq0 for Checking account details and comparisons, and our Checking Selector Tool at http://bit.ly/1vW1xnU for a personalized account recommendation. Also take a look at http://bit.ly/1ridSVX for more information on savings accounts. Just like our checking account we have a Savings Selector to help choose the best account for you http://bit.ly/1vW1DvM.
If you decide to open an account you can stop by your local TD Bank Store and a Customer Service Representative can assist you. For locations and hours near you, please visit: http://bit.ly/TDStores. To prepare for the account opening, all you need to bring is your Driver’s License, State issued photo I.D., or Passport.
Hope this helps and have a nice day.
Sandy D, Mount Laurel
September 15, 2015 11:16:08 AM
1 person recommended this