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I as told that there were no fees if I were to keep a steady transfer of 100 dollars every 2 weeks into this account. I do not wish to be charged money to simply do what a bank is supposed to do which is to SAVE money.. please advise if I cannot get this resolved I will be taking my funds elsewhere
Matthew, Mount Holly
September 2, 2016 07:58:25 AM
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In reply to Matthew, Mount Holly
Thanks for contacting TD Helps today, Matthew. We'll be happy to help you in the best way we can.
On some of our accounts, there is a minimum daily balance required in order to avoid a monthly maintenance fee. If your account falls below the required minimum, the maintenance fee would be assessed on the last day of your statement cycle.
We do offer different types of accounts, each of which has its own balance requirement. We encourage you to review our checking accounts here: https://go.td.com/2aKRsaa and our Savings accounts here: https://go.td.com/1hzzhPT to locate yours. Please note balance requirements apply to each account individually unless otherwise noted with "combined minimum balance."
Because we do not have access to your personal information since this is considered an unsecured forum, we encourage you to contact our 24/7 Banking Specialists at 888-751-9000 and we would be happy to review your account with you.
If you'd prefer, you also have the option of sending a secure message through Online Banking. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left-hand side, you should see an option to "Send a secure message" located in the “Message Center."
You're also able to visit any TD Store during lobby hours for assistance. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
We hope this helped answer your question, Matthew, and please enjoy your weekend.
Customer Service Team, Mount Laurel
September 2, 2016 07:58:48 AM