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July 16, 2015 12:42:54 PM
In reply to Seth, Rochester
Thanks for making a stop at TD Helps, Seth. We'd be happy to help.
If you have previously made a purchase using your TD Visa Debit Card and later returned your purchase, your refund should be returned to the debit card you used on the original purchase.
Credits for merchant returns typically takes 3-5 business days to be credited back onto your TD Bank Debit Card. If you have yet to see your credit after 5 business days, you may connect with one of our Specialists 24/7 at (888) 751-9000. You may also reach out to the merchant directly for more information on their return policy.
Please note; depending on the merchants' return policies, some do require to swipe the physical card in order to process the refunds.
We hope this helps and please let us know if you need anything else. Have a good one.
Yen D, Mount Laurel
July 16, 2015 12:45:17 PM