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Why hasn't my transfer from one account to another not done yet? From my checking to young saver
Esther, Merion City, Pa.
January 11, 2018 09:04:21 AM
In reply to Esther, Merion City, Pa.
We understand your concern, Esther, and we'd be glad to help you find the information you need.
Please keep in mind that TD Helps is considered an unsecured forum. Because of this, we do not have access to your account to review your transfers directly.
We recommend connecting with a Banking Specialist to review your transfers. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for online access, you can send a secure message. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
If you choose to send a secure message, be sure to include the date and amounts of the transfers as well as the associated account information.
Talk to you soon, Esther, and have a good morning!
Megan K, Mount Laurel
January 11, 2018 09:06:31 AM