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June 23, 2015 12:09:56 PM
In reply to mary, somerville
Hi Mary, welcome to TD Helps. We'll be glad to point you in the right direction for assistance.
Please know that since TD Helps is considered an unsecure forum, we are unable to obtain your personal account information. For direct assistance with your account we ask that you contact us 24/7 at 888-751-9000 or visit a nearby TD Store. For a listing of our locations and hours please view: http://bit.ly/TDStores.
If you're enrolled for Online Banking, you may also log in and send us a secure message with your inquiry. If you're not signed up yet, you may do so by clicking here: http://bit.ly/1lU2qfY. Keep in mind that you will need your account number, ATM/Visa Debit Card number and email address. Once enrolled and logged in, you may send a secure message by selecting "Send a secure message" located on the left hand side of the page, beneath "Message Center."
We look forward to hearing from you, Mary and have a nice afternoon.
Colleen B, Mount Laurel
June 23, 2015 12:10:39 PM