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January 20, 2015 02:46:15 PM
In reply to craig, fl
Thanks for joining us on TD Helps, Craig. We'll certainly be able to point you in the right direction for help.
As you mentioned that you haven't received your statements in a while, we would need to review this in further detail with you since a couple of possibilities apply. We apologize as we would like to assist you directly; however, we do not have access to your personal information since this is considered an unsecured forum.
To better assist you, feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account with you. Additionally, you may visit any TD Bank Store so that we can check on this for you in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
If you prefer and you are enrolled for Online Banking, you may send us a secure message so that we can check your account further. To send a secure message you must first log in to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope this will help to resolve this for you, Craig! Take it easy and have a great afternoon.
Kristen P, Mount Laurel
January 20, 2015 02:48:03 PM