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friend paid me through facebook messanger to clean hous3e but havent recieved it still pending
tiffany, somerset ky
April 27, 2017 01:14:03 PM
In reply to tiffany, somerset ky
We're sorry to hear that you're having trouble, Tiffany. We'd be glad to discuss.
Please know that transferring/receiving funds though Facebook Messenger is not a service offered by TD specifically. Because of this, we recommend reaching out to Customer Service associated with Facebook to review their transfer guidelines and durations.
If you would like your account reviewed by a Specialist at TD, we recommend contacting us directly. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helps, Tiffany. Have a good afternoon.
Megan K, Mount Laurel
April 27, 2017 01:14:39 PM