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I received a letter dated July22 that I would be getting a chipped card and that my current card would be deactivated in 10 days. I have not received the new card and the 10 days is up tomorrow. what do I do
Marsha, West Melbourne
August 3, 2016 06:37:06 AM
In reply to Marsha, West Melbourne
We appreciate you coming to TD Helps with your inquiry, Marsha.
We are sorry to hear that you still have not yet received your new chip card in your mail. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To best address your concern, we recommend calling us at 888-751-9000 and speaking with a 24/7 Banking Specialist. After proper account verification, we can confirm the status of your new chip card and also issue a new one to you as soon as possible if it is necessary.
We hope this information helps, Marsha. Enjoy the rest of your day!
LiShu R, Mount Laurel
August 3, 2016 06:37:37 AM