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I paid the full balance but charged interest why is thjat
September 28, 2015 12:17:23 PM
1 person recommended this |
In reply to Elaine, Auburn
Thanks for coming by TD Helps, Elaine. We understand your concern and would be glad to help pount you in the right direction for information.
As this is pertaining to your account specifically, we ask that you contact us directly for confirmation. You are able to call us 24/7 by dialing 888-751-9000. If this is regarding your TD Credit Card, please connect with us 24/7 at 888-561-8861. If you are inquiring about a TD Loan, please connect with our Financial Solutions Group Specialists at 800-937-5020.
You also have the option of visiting any TD Store during lobby hours. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
You can also send us a secure message and must first be enrolled in Online Banking. To start the process, please visit here: http://bit.ly/1lU2qfY . Keep in mind that you will need your account number, ATM/Visa Debit Card number and email address. Once enrolled, you may send a secure message by selecting "Send a secure message" located on the left hand side of the page, beneath "Message Center."
Please understand that although we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helps. Have a great one and please let us know if you need anything else.
Yen D, Mount Laurel
September 28, 2015 12:24:07 PM
1 person recommended this