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July 22, 2015 10:12:52 AM
In reply to abdelkrim, newark
Thanks for joining us on TD Helps, Abdelkrim.
As this is pertaining to your specific account, we would need to review this further with you. Unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To best assist you, we recommend you speak with our Tech Support Team directly at 800-493-7562. You may visit a TD Store during lobby hours as well. To take a look at our Store locations and their hours, please visit http://bit.ly/TDStores.
Also, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect Online Banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
We hope the information provided help. Let us know if you have any further questions. Have a great one.
Brian M., Mount Laurel
July 22, 2015 10:13:47 AM