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I want to buy clothes online, the website states that the card numbers or CVV are invalid, but the card numbers and CVV are correct. How to fix this problem?
Li Yi, BROOKLYN
November 30, 2014 10:08:39 PM
In reply to Li Yi, BROOKLYN
Thank you for coming to TD Helps today, Li Yi. We're sorry for any difficulties that you are experiencing in and we'll be happy to provide you the assist that you need.
When referring to your TD Bank Visa Debit Card, you should see the last four digits of your card number followed by a special 3-digit code. This 3-digit code is your CVV2 number, or Card Security Code.
Usually when using a Visa Debit Card online, the website will also ask for the expiration date of the card in addition to the CVV2 code. If you still continue to have issues with the transaction, we recommend giving us a call 24/7 at 888-751-9000, so that we may review the transaction, and research any reasons why the card may be declining on our end.
Feel free to visit any TD Bank location during lobby hours and click here: http://bit.ly/TDStores to find a TD Bank near you for any other questions.
If you are referring to your TD Bank Visa Credit Card, please contact us 24/7 at 888-561-8861 to speak with a TD Credit Card Specialist for further assistance.
We hope this helps and please let us know if you have any questions, Li Yi. Take care!
Katherine G, Mount Laurel
November 30, 2014 10:09:58 PM