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December 25, 2014 03:57:08 PM
In reply to Wensdy, Brooklyn
We're sorry to hear that your card is having acceptance issues, Wensdy and we'd be happy to help with the next steps!
As this is pertaining to your account and Debit Card specifically, we ask that you contact us directly for assistance. You can reach us 24/7 by dialing 888-751-9000 or if you prefer to speak with a Representative in person, you may do so at any TD Store during lobby hours. Whichever you choose, our Representatives will be happy to help determine why your card is having trouble. For Store locations near you and their hours please take a look here: http://bit.ly/TDStores.
You also have the option of sending a secure message if you've enrolled in Online Banking. To do so, you must first log in here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
We hope to hear from you soon, Wensdy! Take care.
Megan K, Mount Laurel
December 25, 2014 03:57:37 PM