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i did mobile deposit on May 11th 2015 . why its still showing pending ?
May 12, 2015 12:54:38 PM
In reply to Naila, Philadelphia
Thanks for joining us here at TD Helps, Naila.
As you did not see any items listed in your pending transactions, we invite you to give us a call 24/7 at 888-751-9000, and we'll be glad to see what information we have about the deposit you made. In some instances, you may not be able to see the item pending online, but the deposit could still be successful. Please check with us for this prior to depositing the check again.
If we have no record of the deposit once we have reviewed your account, feel free to deposit the item again via mobile, ATM, or at any of our convenient Store locations. If you click here: http://bit.ly/TDStores, you can find the TD Bank Store and lobby hours nearest you.
Additionally, for more information on funds availability and deposits that may be applied for longer delays, please take a look here for our Personal Deposit Account Agreement: http://bit.ly/1kb17UQ (Pg. 38-41). And also here: http://bit.ly/1e3jiYF for our TD Mobile Deposit FAQs.
We hope this helps, Naila. Please let us know if you have any other questions.
Yen D, Mount Laurel
May 12, 2015 12:58:36 PM