Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
It says it's for privacy and to verify my account. But am suspicious of putting all that information out since I did not have to do it last week when I logged in without issue. Now I was successfully able to log in one time without having to put all this information in and then when I logged out and went back in it popped back up again.
November 17, 2014 05:23:51 PM
In reply to Justin, Hatfield
Hi Justin, thanks to connecting with us at TD Helps with your concerns. We'd be happy to address this issue with you.
This appears to be a phishing attempt, not from TD Bank. We appreciate you informing us of this and please make sure that you do not click on any links nor provide any personal account information on the form that is appearing.
TD Bank will never ask you to confirm your account number, PIN, password or any other personal information via e-mail. If you are concerned that you have received fraudulent e-mail, disclosed confidential information or have questions about online security, please contact us 24/7 at 888-751-9000. We would also appreciate if you could take a screenshot of the pop-up and provide us with a copy for us to research. You can forward it to us at: firstname.lastname@example.org.
Additionally, we invite you to take a look at http://bit.ly/1pxZPLh for information on Security FAQs that may help if you have more questions or concerns. Please know that TD Bank will never email you or initiate a pop-up that asks you to provide personal information. We also encourage you to check out this link for more details about Identity Protection Resources: http://bit.ly/1sfKEnw.
If you haven't already taken advantage, please remember that TD Bank offers one year of free service through McAfee Internet Security software to help protect your computer against threats. You can find more details about this offer here: http://bit.ly/1xvfehm. You can also reach out to our Tech Support Group for further assistance 24/7 at 800-493-7562.
We hope this helps Justin. Have a great night.
Justin B, Mount Laurel
November 17, 2014 05:48:20 PM