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Sometimes it's $0.50, other times it's $1.00, $1.50, or $10? What determines how much, and when it goes into my savings account? Thanks!
August 29, 2016 08:54:11 AM
In reply to Sarah, Toronto
We understand your concern, Sarah. We'd be glad to point you in the right direction.
We notice that you're writing to us from Canada. Because of this, we recommend reaching out to our friends on the Canadian TD Helps Team. You are able to do so here: https://go.td.com/1QBOF4U. Once our friends receive your question, we know that they'll do their best to address your concerns.
You are also able to reach out to a TD Canada Trust Specialist directly for assistance. Please take a look at their contact options here: https://go.td.com/1woOVay.
If this is in regard to an account you have with TD Bank in the US, please reach out to us directly to discuss your account. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Sarah. Have a good day.
Megan K, Mount Laurel
August 29, 2016 08:54:24 AM