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It asked a security question that I didn't know the answer to.. Although I did type in the right answers and it locked my account
Melissa, bellows falls
January 30, 2016 07:22:14 AM
In reply to Melissa, bellows falls
Thank you for coming to TD Helps with your inquiry, Melissa.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To best assist you, we ask you please contact one of our dedicated Specialists 24/7 at 888-751-9000 who can assist you after account verification. If you are a TD Bank BusinessDirect user and currently viewing your account(s) from here: http://bit.ly/1rvBmq8, please feel free to contact us 24/7 at 800-493-7562, option 2 for immediate assistance. Just in case that you prefer speaking with us in person; you are always welcome to visit your local TD Bank Store during lobby hours for additional assistance with online banking or any other banking inquiries. Please visit http://bit.ly/TDStores to find a location and hours near you. For additional security question tips and other helpful hints for answering your security questions you can visit: http://bit.ly/1ikiYdw.
If you're referring to logging into www.tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861. Our Specialists here can also get you back online in a matter of moments!
Hope this helps, Melissa. Have a nice weekend!
LiShu R, Mount Laurel
January 30, 2016 07:22:33 AM