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I deposited my check from work half of my check was cleared and available and the other half of my check still isn't available to me. I have bills i have to pay but i can't because I can't get to my money.
April 27, 2015 11:06:29 AM
1 person recommended this |
In reply to Catie, Stratford
Good morning, Catie! Thanks for writing in and sorry to hear you've encountered some difficulties with your deposit. We'll be glad to provide some direction here.
To review your deposit, we ask that you contact us directly at 888-751-9000, available 24/7. After you connect with our Specialists and after account verification, we would be able to review the cause of any hold on the funds and see how we can help. Please understand that even though we would like to help you directly, because TD Helps is considered an unsecured forum, we do not have access to your personal account information from here to do so.
You are also welcome to visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
If you are enrolled in online banking, you can also send us a Secure Message so that we can review your deposit further. To send a secure message you must first log in to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope this will help, Catie and we look forward to hearing from you soon. Best of luck with this!
Kristen P, Mount Laurel
April 27, 2015 11:09:32 AM