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My account is overdrawn and i need a statement as to why.
September 19, 2014 12:50:19 PM
In reply to christina, dover
Welcome to TD Helps, Christina. We will be glad to go over options on how to check up on your account.
If you use Online Banking, you can view your account history within the past 60 days via our Online Banking. Once you're logged in online, to view your account history, you would select your desired account which will bring you to "Account History." The web page is automatically programmed to display the last 10 days but you may view the last 60 days of history from this page or even "All Available History." For your convenience, you also have the ability to access and print your previous statements via your Online Banking.
After logging in your Online Banking, you may view your statements by following the steps below:
1. Click on the accounts link at the top of the screen
2. Click on the checking account number you would like to view statements on
3. Click on the “Statements” tab.
4. Choose the statement period you would like to view and click “View Statement”
5. You may then click the print icon if you would like to print a copy of your statement
Please understand, to access Online Banking you must first be enrolled. If you have your TD Bank ATM/Visa debit card, please follow this link to first enroll for our online service http://bit.ly/1lU2qfY. If you do not have a TD Bank ATM/Visa debit card or are experiencing any difficulties during the online enrollment, you may contact our Digital Banking Specialists who are available 24/7 for further assistance. Please keep in mind, when calling our Digital Banking Specialists at 800-493-7562; we do require account verification, for security purposes.
We have a 24/7 line that you can call anytime at 888-751-9000 to review your account with one of our dedicated Banking Specialists. Feel free to also visit any of your local TD Stores for assistance in which locations can be found here: http://bit.ly/TDStores. Also, whether you call or visit a TD Bank Store, we'll be able to get a statement to you!
Please note, depending on the type of copy you are looking to obtain, fees may be associated with this type of request. We invite you to take a look here for more information: http://bit.ly/1cTejgt (please see "copies" for more details).
Feel free to reach out to us again, Christina. We're here to help!
Sandy D, Mount Laurel
September 19, 2014 12:51:48 PM