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I have ATM overdraft and I tried to withdraw money and it says unauthorized user. I have always been able to withdraw up to $900.00 from my account now I cannot. I have my monthly veterans check being deposited on August 1, 2015 is there a problem and why can't I withdraw now???
July 17, 2015 06:12:24 PM
11 people recommended this |
In reply to Susan, Middletown
Hello Susan, and thanks for reaching out to TD Helps tonight.
Based on your message, it sounds like you may have enrolled in our TD Debit Card Advance service. If so, we'd like to invite you to check out: http://bit.ly/1voNBCy to find out more about this service. If you have a Checking account with us and are already enrolled in this service, you may be able to authorize a one-time transaction or an ATM withdrawal on your debit/ATM card when you don't have sufficient funds in your account to cover it. The Frequently Asked Questions for this service can be found here: http://bit.ly/1sXNJNf, and you can also find additional details here: http://bit.ly/Yv0ulC. Please note that the approval or decline of a transaction is at the Bank's discretion.
As you also mentioned that your card was declined as " unauthorized user ", we recommend contacting us at 888-751-9000, although our Banking Specialists are available 24/7 to speak with you, you may wish to contact us at your earliest convenience. After account verification they'd be more than happy to review your account and your debit card with you. Also, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores. As we would like to assist you directly, unfortunately, we do not have access to your personal information through TD Helps since this is considered an unsecured forum.
Let us know if you have any further questions. Have a pleasant weekend.
Justin B, Mount Laurel
July 17, 2015 06:13:00 PM
1 person recommended this
My name is Michael P. Ryan, and I live in the Northampon area, and received my Newest ATM Card from the Branch Office on Main Street in Downtown Northampton.
Today while trying to use my ATM at the Florence Bank ATM in building One here at the VA Hospital in LEEDS, the ATM machine screen read out Unauthorized Usage and dened my ATM Card.
I then went down to the Sunoco Gas Station down the hill and across the Street, tried their ATM and got the same screen read out.
This has happened before and I had to get a new ATM card as a result.
lease know my ATm Card is A Chip ATM Card.
Please help in any way Possible.
Michael P Ryan
April 5, 2017 06:46:35 AM
In reply to Michael, LEEDS
We appreciate your visit today, Michael.
As your inquiry is pertaining to your specific account, we ask that you contact us directly at 888-751-9000. Our Specialists are available 24/7 and after account verification will be able to review your concerns further. Please note; we would love to assist you directly, however, TD Helps is considered an unsecured forum. Therefore, we are unable to obtain your personal account information.
If you'd prefer to connect in person, we invite you to visit a TD location, during lobby hours. To find a Store hear you please view our locator found here: http://go.td.com/1f9DSJR.
Have a great day.
Alara B, Mount Laurel
April 5, 2017 06:46:58 AM