Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
October 25, 2015 03:58:38 PM
In reply to Christian, Philadelphia
Thank you for stopping by TD Helps today, Christian! We'll be sure to share some information with you regarding your account balance question.
Based on your question, it sounds like you are unsure how to read your balance through online banking. Is this is so, please review the information below on how to read your balance.
-Your Available Balance is reduced by any pending debit card transactions (purchases and ATM withdrawals), and includes any deposited funds that have been made available.
-Your Available Balance does not reflect checks that you have written that have not yet cleared, or payments made in Bill Pay by laser draft (paper check) that have not yet cleared.
-Your Available Balance also does not include electronic payments in Bill Pay that have not yet been paid, or debit card transactions that have not yet been processed by the vendor for payment.
-If you exceed your available balance, you may incur an overdraft fee.
You may also find this video useful discussing what an Available Balance is: http://bit.ly/1qSujaj. If you have any other questions, please feel free to call us 24/7 at 888-751-9000.
We hope this helps and enjoy the rest of your afternoon, Christian! Take care.
Katherine G, Mount Laurel
October 25, 2015 03:59:51 PM