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I registered my card, but it is declined for any online purchase. Why does my card get declined online?
Cecilia, New York
October 19, 2017 04:31:31 PM
In reply to Cecilia, New York
We're very sorry to hear that you’ve had trouble using your gift card for online purchases, Cecilia, but we'd like to help direct you.
TD Bank Visa Gift Cards are generally accepted at most places that accept Visa.
You'll want to make sure that you're having your order delivered to an address that matches the one used for registration. If this is the case, we'd like to take a look at your declined transactions to determine why this is occurring. Please contact our Gift Card Customer Service Team 24 hours a day, 7 days a week at 888-294-2249.
We hope to hear from you soon, Cecilia.
Candice A, Mount Laurel
October 19, 2017 04:33:21 PM