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Why is my card declining a purchase on something i am trying to buy on the itunes appstore
May 3, 2015 01:15:53 PM
1 person recommended this |
In reply to Nicholas, Arlington
Hi Nicholas! Thanks so much for contacting us and we're sorry to read that you're having difficulty using your card.
To assist you with any card issue, we do ask that you contact us directly at 888-751-9000, available 24/7. After you connect with our Specialists and after account verification, we would be happy to help get you back up and running. As TD Helps is a public forum we're not able to assist you directly; however we're positive that one of our Representatives can help you to troubleshoot.
You're also welcome to visit us at any TD Bank Store so that we can check on this for you in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
If you are enrolled for Online Banking, you can also send us a Secure Message so that we can review your card and transactions further. To send a secure message you must first log in to your TD Bank Online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Just in case it's your credit card that's declining, please reach a Card Services Specialist 24/7 at 888-561-8861.
We hope this provides some help, Nicholas and we look forward to hearing from you soon!
Kristen P, Mount Laurel
May 3, 2015 01:17:37 PM
1 person recommended this