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I'm trying to make a purchase online and their website keeps telling met he card verification number is wrong even though I am writing down the three digit number on the signature line from the back of my card.
June 13, 2016 06:47:00 AM
In reply to marissa, manchester
Thanks for joining us on TD Helps, Marissa. We'll be happy to point you in the right direction for assistance with your debit card.
To best assist, we ask that you contact us directly. You are able to call our Banking Specialists 24/7 by dialing 888-751-9000. After account verification, our Representatives will be glad to help determine why your Debit Card is being declined.
You are also able to visit us during lobby hours at any TD Store for help with your Debit Card. To take a look at TD Stores near you please visit http://go.td.com/1WxWpIB.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We are always here to help, Marissa. Feel free to reach out to us with any other questions.
Kris M, Mt. Laurel
June 13, 2016 06:47:17 AM