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emily h, haverhill
February 26, 2016 07:20:12 AM
In reply to emily h, haverhill
Thank you for coming to TD Helps with your inquiry, Emily.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To better assist you, please contact us 24/7 at 888-751-9000 or feel free to visit us during lobby hours to speak with a Customer Service Representative. Click here: http://bit.ly/TDStores for a list of TD Stores and hours near you.
Additionally, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq . On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Thanks again for writing in, Emily. Have a good weekend!
LiShu R, Mount Laurel
February 26, 2016 07:21:15 AM
1 person recommended this
In reply to LiShu, Mount Laurel
My account is on no check status now, I called the Customer Service Center, and they asked me to open a new account, now I have the question, if I open a new account, will I be able to transfer my current funds to the the account??
Abduvokhid, Atlantic City
April 6, 2016 07:15:41 AM
In reply to Abduvokhid, Atlantic City
Thanks for joining in, Abduvokhid. We understand your concern and we'll be glad to point you in the right direction.
Please know that TD Helps is considered an unsecured forum. Because of this we do not have access to your account or personal information.
To best assist you, we ask that you use one of the options LiShu mentions above to reach a Banking Specialist. Once speaking with a Specialist, they will be glad to review/discuss your account.
We hope to hear from you soon and have a good day.
Megan K, Mount Laurel
April 6, 2016 07:16:09 AM
3 people recommended this