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Why is my current and available balance in a negative if the check covers the negative amount
August 7, 2017 09:39:22 AM
In reply to Taja, Charleston
Hi Taja, thanks for your question today.
We'd like to start by saying that we do not have access to your account via TD Helps, as this is not considered a secure forum.
It sounds like your deposit might have been placed on hold for pending review. We invite you to take a look at our Funds Availability Policy here: https://go.td.com/1kb17UQ, which can be found on pages 40-44.
If you need further assistance, you may give us a call, 24/7, at 888-751-9000, available 24/7. You may also visit your local TD Bank Store with any questions. Click here: https://go.td.com/1nq31dc to view our Store locations and hours.
We hope you have a great day, Taja.
Natasha M, Mt. Laurel
August 7, 2017 09:40:03 AM