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My card works to take money out the account but when i try and use it at the store it declines my transactions. I wanna know why this is happening.
October 29, 2014 01:42:18 PM
In reply to valentina, bayonne
Thank you for joining us on TD Helps, Valentina! We're sorry to hear of any troubles you are having with your debit card and would be happy to help point you in the right direction for help.
As we would like to assist you directly, we do not have access to your personal information since this is considered an unsecured forum. To better assist you, we ask that you connect with one of our knowledgeable Banking Specialists, available 24/7, at 888-751-9000. After account verification, they will be able to let you know the cause of the decline on your debit card.
If you prefer, you're also invited to any nearby TD Bank Store for assistance. For a list of local TD Bank Stores, check here: http://bit.ly/TDStores.
Thanks again for coming by, Valentina and feel free to let us know of any further questions. Have a great evening!
Yen D, Mount Laurel
October 29, 2014 06:08:48 PM