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October 26, 2014 01:52:37 PM
In reply to Anne, Hamden
Hi, Anne, we're sorry you're having difficulties with your debit card while making purchases online and we're more than happy to guide you in the right direction.
Please understand that although we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. We encourage you calling our 24/7 Customer Service line at 888-751-9000, upon account verification, a Customer Service Representative will be happy to review your account with you and help determine the cause and offer the solutions as well.
You are also always welcome to visit us at your local TD Store for further assistance. For help locating a TD Store near you, please check out: http://bit.ly/TDStores.
Lastly, just in case that you are referring to your TD Visa Credit Card, you may contact us by calling TD Card Services at 1-888-561-8861. You may reach out to them at your earliest convenience, as they are available 24/7.
We hope this is the information you were looking for, Anne. Visit us again anytime.
Cameron P, Mount Laurel
October 26, 2014 04:28:01 PM