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Susan, Staten issland
January 8, 2015 03:34:40 PM
In reply to Susan, Staten issland
Welcome to TD Helps and thank you for sending us your question, Susan.
As this is pertaining to your specific Loan account, we would need to review this further with you. Please understand that although we would like to assist you directly, unfortunately, we do not have access to your loan information since this is considered an unsecured forum.
To better assist you, we invite you to contact our 24/7 Financial Solutions Group at 800-937-5020 at your convenience to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your loan account with you and also confirm your payoff amount. Also, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Additionally, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect Online Banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
If your Auto Loan was financed via TD Auto Finance, please contact a TD Auto Finance Representative for further assistance. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday 8:00 am to 7:00 pm at 1-800-556-8172 to help you.
Let us know if you have any other banking questions. Have a good one!
LiShu R, Mount Laurel
January 8, 2015 03:37:29 PM