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i went to the bank with my mom over a month ago to close my savings account. we took out whatever was left in it which was about $21 but now i received a letter saying that it is overdraw. i dont understand how that is possible when we went to close the account. please help me out because i cannot pay for an overdrawn account that is suppose to have been closed over a month ago.
kassie, staten island
June 25, 2015 03:19:27 PM
In reply to kassie, staten island
We understand your concern, Kassie and we'd be glad to point you in the right direction.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to call us 24/7 by dialing 888-751-9000. After account verification, our Representatives will be glad to help determine the cause of any fees applied.
Similarly, you are able to visit us during lobby hours at any TD Store. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Kassie and have a good day.
Megan K, Mount Laurel
June 25, 2015 03:19:49 PM