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October 22, 2014 10:07:48 AM
In reply to Joanne, Massapequa
We appreciate you coming to TD Helps with your question, Joanne.
Our website is compatible with the newest versions of both Internet Explorer and Firefox. That being said, we do recommend using the most up to date version of your browser as this may solve the issue and clearing your cookies and cache. If the issue continues, please disable any plug-ins and restore your browser defaults.
If you are using Google Chrome, to eliminate any "flashing" issue, please find an option on your browser to Reset Browser Settings and follow any prompts to complete this process. Please note, this may erase any bookmarks or saved data. If for any reason this doesn't correct the issue, you may also try to remove and reinstall the Chrome browser.
If you still experience this issue, please feel free to contact our 24/7 Digital Banking Specialists at 800-493-7562.
Hope this helps and enjoy your day.
Sandy D, Mount Laurel
October 22, 2014 10:41:41 AM
In reply to Sandy, Mount Laurel
what about safari for Apple?
gisela, boynton beach
December 3, 2014 01:28:36 PM
In reply to gisela, boynton beach
Good day Gisela and thanks for joining our conversations here on TD Helps!
Please know that TD Bank website www.tdbank.com is compatible with the newest versions of both Internet Explorer and Firefox. As you have mentioned that you have a Mac computer, we'd recommend trying to access our website using Firefox.
If you continue having difficulty after switching the browser, please reach out to our Tech Support Specialists 24/7 at 800-493-7562 option 3, for further assistance. You are also always welcome to visit us at any local TD Bank Store during lobby hours. For Store hours and locations, check out: http://bit.ly/TDStores.
Let us know if you have any other questions. We hope you have a nice day!
Yen D, Mount Laurel
December 3, 2014 01:47:40 PM