Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Got a call from 855--496-4285 at 6:39 this evening. I did not answer and they left no message. When I looked up this number it tells me it is TD Bank. Why are they calling me when I don't do business with them?
September 15, 2017 01:30:45 PM
In reply to Karen, Ephrata
Good afternoon, Karen, and welcome to TD Helps.
We sincerely apologize for any inconvenience this may have caused you, and we'll be happy to clear up any confusion.
At this time, we can confirm that the number you provided is connected to a third-party company we employ for our Customer Experience Surveys. This is not a sales effort, but rather an attempt to ask you about services you may have recently received. We apologize again for any confusion or concern our call may have caused for you.
We are committed to your satisfaction, and would like to let you know that you can choose your marketing preferences. If you would prefer not to receive these types of survey calls or other offers from us here at TD Bank, we respect your privacy, and you may call us at 888-751-9000, 24/7, to set your preferences. Similarly, you may also set these online, and you're welcome to use the link here: https://go.td.com/Z6vtVx to fill in our form to opt-out.
If you have any additional questions or concerns, please don't hesitate to reach out to us at the number mentioned above, or, as always, you're also welcome to visit us at any TD Store location. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We hope this clears up any confusion, Karen, and please don't hesitate to let us know if you have any additional questions or concerns.
Brittany M, Mount Laurel
September 15, 2017 01:31:06 PM