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Why wont the mobile app work on my samsung phone?
June 7, 2016 09:49:07 AM
3 people recommended this |
In reply to caitlyn, Washburn
We're sorry to hear that you're having trouble using the App, Caitlyn. We'd be glad to help.
We recommend ensuring that you're using the most recent operating system for your phone as well as the most recent version of the TD Bank App. If either of these is out-of-date, please download a new version; any outdated version may prevent you from using all the available features. It may also be a good idea to remove the app and then reinstall it.
For a list of Frequently Asked Questions regarding our mobile deposit feature, please see: http://go.td.com/1e3jiYF which could help troubleshoot your issue.
If these suggestions don't resolve this for you, we do recommend discussing the issue further with our Tech Support Specialists 24/7 at 800-493-7562. Or, if you'd like, you're always welcome to visit any TD Bank location during lobby hours. Please visit: http://go.td.com/1f9DSJR to find a TD Bank near you.
We hope this helps, Caitlyn. Have a good day!
Megan K, Mount Laurel
June 7, 2016 09:49:24 AM