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Why the brackets?
March 7, 2016 07:37:46 AM
In reply to Manyah, Philadelphia
Welcome to TD Helps, Manyah. We'd be glad to clarify.
As you've mentioned that your account balance is showing parenthesis around your current or available balance, please know that this does signify overdrawn.
To best assist, we ask that you contact us directly for assistance. You are able to call us 24/7 by dialing 888-751-9000. After account verification, our Representatives will be glad to discuss your balance and review transactions with you.
If you prefer to speak with a Representative in person, feel free to visit us during lobby hours at any TD Store. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
In addition, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Manyah and have a good day.
Megan K, Mount Laurel
March 7, 2016 07:38:01 AM
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