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I am seeing a 23$ charge on my account for withdraw fees. I am suppose to have a free student account.
October 4, 2017 10:45:05 AM
In reply to Mackensie, Hampton
Good morning, Mackensie, and welcome to TD Helps.
We apologize for any confusion this fee may be causing you, and so that we can further assist you with your account, we'd like to recommend that you connect with us directly.
Our Banking Specialists are available to help 24 hours a day, 7 days a week, and can be reached by simply dialing 1-888-751-9000. If you'd prefer, you're also welcome to visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
Additionally, if you currently have access to your Online Banking, you may also send us a Secure Message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We're sorry we couldn’t further assist you today; however, please understand that TD Helps is not considered a secure forum, and because of this, we do not have access to your account or personal information at this time.
We look forward to hearing from you soon, Mackensie. Enjoy the rest of your Wednesday!
Brittany M, Mount Laurel
October 4, 2017 10:45:22 AM