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October 10, 2014 10:33:06 AM
In reply to Duane, Portsmoiuth
Hey, Duane, welcome to TD Helps and thank you for contacting us with your concerns.
We understand how frustrating it can be when having trouble logging into Online Banking and we would be happy to help point you in the right direction.
Based on your description, it seems that you're experiencing an issue with your browser. Please note; our website www.tdbank.com is compatible with the newest versions of both Internet Explorer and Firefox. If you're not using the most up to date browser, we recommend installing the latest version and please also ensure that it is accepting cookies. We recommend disabling any plugins or themes and restoring your browser defaults as this should correct this error. Additionally, you may also wish to try a different browser.
If you continue to experience difficulties when trying to log on, please contact our Digital Banking Specialists 24/7 at 1-800-493-7562. They are always happy to help!
We hope you find this information helpful, Duane and enjoy the rest of your day.
Brian M., Mount Laurel
October 10, 2014 10:33:49 AM