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There is over 600.00 in the account
andrea, south setauket ny
October 23, 2014 09:35:39 AM
In reply to andrea, south setauket ny
Good morning, Andrea and thanks for visiting us on TD Helps.
We're sorry to hear that you are unable to use your TD Visa Debit Card. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
We encourage you calling our 24/7 Customer Service line at 888-751-9000, upon account verification, a Customer Service Representative will be able to determine the cause and offer the solutions as well. You may also contact us by sending us a secure message through your Online Banking. To send a secure online message, please sign into your account and click on the Customer Service tab and then select "Send a Message." When sending a secure message, please be specific about the issue you are experiencing.
If you are not currently enrolled for online banking and wish to enroll for online banking for your personal accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit Card, your Social Security number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you are running into difficulties while enrolling, you may contact us 24/7 at 1-800-493-7562 to speak with a Digital Banking Specialist. Upon proper account verification, we would be happy to help get you started.
If you have a business account and would like to enroll for TD Bank BusinessDirect, and you have your ATM/debit card, please follow the link above and choose Business from the drop down box. After you select the link provided above, please choose "Business" from the drop down box and click on "Continue." Please complete the application. You will need your Business Taxpayer Identification Number, account number, your business name, and your e-mail address. When you are finished with the application, you will receive an e-mail confirmation within 2 business days that contains your initial User ID and password. In case you would like to have immediate access to online banking, you could visit your local TD Bank Store for help. For hours and locations near you, check out: http://bit.ly/TDStores. Any Customer Service Representative at your local TD Bank store location would also be able to assist you with the debit card issue.
Just in case if you are referring to your TD Visa Credit Card, you may contact us by calling TD Card Services at 1-888-561-8861. You may reach out to them at your earliest convenience, as they are available 24/7.
Let us know of any other questions and we hope you have a wonderful day!
Elizabeth D, Mount Laurel
October 23, 2014 09:52:24 AM