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I deposited $180 cash to my account Saturday and isn't showing up in my available nor pending or current balance. Why?
October 21, 2014 03:07:15 PM
2 people recommended this |
In reply to Rodney, Brooklyn
Thanks for dropping by TD Helps today, Rodney! We're glad to help you with your cash deposit inquiry.
Please note that cash deposit (made at the Bank’s teller station or the Bank’s ATM) is available on the same day it is deposited. For more information, check out http://bit.ly/1cTejgt and the information can be found on page 2. Here is our Personal Deposit Account Agreement http://bit.ly/1kb17UQ for you to view for more information regarding our Funds Availability Policy (pages 35-37) and you will be able to view when your deposits will be available.
Please keep in mind, if a cash deposit is made after 8:00 PM on a business day or over the weekend, while the funds will be available immediately, the deposit will remain pending and post to your account on the following business day.
Just in case your cash deposit is still not showing on your account, we recommend contacting our 24/7 Banking Specialists immediately at 888-751-9000. Upon account verification, we'll be more than happy to assist you with your deposit.
Additionally, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq . On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
You may also feel free to visit us during lobby hours to speak with a Customer Service Representative. Click here: http://bit.ly/TDStores for a list of TD Stores and hours near you.
Let us know if you have any other questions. We hope you have a nice day!
Colleen B, Mount Laurel
October 21, 2014 03:48:47 PM
1 person recommended this