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i cant use my debit card anywhere i have money on it i just use it why is that
January 16, 2018 01:06:02 PM
In reply to free, philadelphia
We're sorry to hear that you're having trouble with your debit card, Free, and we'd be glad to help you connect with us.
There are a variety of reasons why your debit card may not be working. To determine the cause of your acceptance issue, we recommend reaching out to us directly. You can contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for online access, you can send a secure message. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We look forward to hearing from you, Free. Talk to you soon.
Megan K, Mount Laurel
January 16, 2018 01:06:37 PM