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I've activated and registered my gift card online, and after I did that I tried to purchase something online with it.
When I was checking out there was a tab that was meant for pre paid gift cards. I filled everything out but when I clicked pay, everything disappeared and at the top of the screen it said, "The card you entered cannot be used for this payment. Please enter a different credit or debit card number." I've been trying to use it for days but it hasn't worked. I'd really appreciate your help! :)
July 29, 2015 02:04:34 PM
In reply to William, Shaftsbury
Thank you for bringing your question to TD Help today, William.
As your TD Visa gift card is registered, you should be able to make payments online or anywhere Visa is accepted. Feel free to click here: http://bit.ly/1cIdAj6 to read our Frequently Asked Questions.
If you’re still unable to make payments after the registration, we ask that you connect with our 24/7 Gift Card Specialists at (888) 294-2249 for further assistance. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
If you have any other questions, please do not hesitate to ask!
LiShu R, Mount Laurel
July 29, 2015 02:05:55 PM