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I recently opened a Roth IRA account. However, when I log into my online banking account, it isn't listed with my other previous TD accounts. Where can I find it?
August 5, 2016 09:22:20 AM
Planning for Retirement
In reply to Erica, Millville
Thanks for your question, Erica. We'd be glad to help.
Typically after two business days, new accounts opened will automatically become visible via your Online Banking profile.
If two business days have already passed, we recommend reaching out to us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helps, Erica. Have a good day.
Megan K, Mount Laurel
August 5, 2016 09:22:54 AM