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It would be helpful to be able to note why a particular transfer occurred. ie: checking shortage, new roof, taxes due.
Jane, Roxbury Township
November 3, 2015 01:55:55 PM
In reply to Jane, Roxbury Township
Thanks for connecting with us today, Jane.
When sending an ACH payment for either personal or business accounts, you may not include a memo as you would a paper check. Since your account number and routing number as well as the amount of payment are the only three pieces of information used, no memo would be included.
When scheduling a Bill Payment via TD Bank Online Bill Pay, you'll be able to enter a 'memo' for any items that will be issued in the form of a paper check. You'll be able to view the memo you added via your Online Bill Pay account. To do so, please follow these steps:
-Log in to your online banking account here: http://bit.ly/1eaISlq
-Click on the Bill Pay tab
-Click on the Bill History tab
-Now, find the payment in question and click the "View Detail" link on the right side
-The page that opens will show any memos you entered for the payment
Any questions about this, Jane? No worries – we're here all the time! Just give one of our Tech Support Specialists a call 24/7 at 800-493-7562, stop in to any TD Bank Store listed here: http://bit.ly/TDStores or reply on this post!
If you we're referring to another area on your Online Banking for a "memo" section, we will be sure to pass along your feedback to the appropriate department.
Thanks again for reaching out to us, Jane and have a nice day.
Alara B, Mount Laurel
November 3, 2015 01:56:57 PM
In reply to Alara, Mount Laurel
I am referring to internal accounts in my name. A transfer from MY savings to MY checking. There is No area for a personal note or memo. Not wiring funds to 3rd party. Just moving within my own accounts.
Jane, Roxbury Township
November 3, 2015 03:03:29 PM
Welcome back to TD Helps, Jane!
We apologize for any confusion, at this time our online banking does not offer this feature. However, we're always happy to receive feedback from our Customers to improve your banking needs.
Should you have any questions feel free to reply to this post.
Have a great day!
Customer Service Team, Mount Laurel
November 3, 2015 03:04:44 PM