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my mother transfer money for me.but staff told her,my account and username is unconformity.I give her information from bank's paper.I don't know why.
October 28, 2015 06:22:19 PM
In reply to Linjing, Philadelphia
We understand your concern, Linjing. We'd be glad to point you in the right direction.
As you mentioned that you were recently unable to receive a transfer, we ask that you reach out to us directly. You are able to call our Banking Specialists 24/7 by dialing 888-751-9000. After account verification, our Representatives will be able to discuss the information necessary to receive a transfer to your account and potentially determine why any transfer was not received.
Similarly, you are able to visit any TD Store for assistance. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon and have a good night.
Megan K, Mount Laurel
October 28, 2015 06:22:43 PM