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July 18, 2015 12:45:20 PM
In reply to meeta, lowell,Ma
Thank you for bringing your question to TD Help today, Meeta.
The online access will be locked out when incorrect answer to the security questions or incorrect password has been submitted three times. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To best assist you, we ask you please contact one of our dedicated Specialists 24/7 at 888-751-9000 who can assist you after account verification. If you are a TD Bank BusinessDirect user and currently viewing your account(s) from here: http://bit.ly/1rvBmq8, please feel free to contact us 24/7 at 800-493-7562, option 2 for immediate assistance.
If you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861.
Just in case that you prefer speaking with us in person; you are always welcome to visit your local TD Bank Store during lobby hours for additional assistance with online banking or any other banking inquiries. Please visit http://bit.ly/TDStores to find a location near you.
Let us know if you have any other questions. We hope you have a nice weekend, Meeta!
LiShu R, Mount Laurel
July 18, 2015 12:45:53 PM